Terms & Conditions

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Welcome to Procleaning Terms & Conditions

100% Satisfaction Guarantee

At PrimumMasterCleaning.com, we are committed to providing our clients with the highest-quality cleaning services. We understand that sometimes, things can go wrong, which is why we offer a 100% satisfaction guarantee. If for any reason you are not completely satisfied with our services, please let us know within 24 hours of the service being provided. We will make every effort to correct the issue to your satisfaction. If you are still not satisfied, we will issue a refund for the full amount of the service.

Changes to Requested Services

We understand that sometimes, plans change. If you need to make changes to the cleaning services that you have requested, please let us know at least 24 hours in advance of the scheduled appointment. We will make every effort to accommodate your request. However, please note that we cannot guarantee that we will be able to make changes at the last minute. If we are unable to accommodate your request, we will work with you to reschedule the appointment for a time that is convenient for you.


At PrimumMasterCleaning.com, we believe that clear and open communication is key to providing high-quality cleaning services. If you have any questions or concerns, please do not hesitate to contact us by phone or email. We will respond to all inquiries as soon as possible. Additionally, we will keep you informed of any changes to your appointment or cleaning services.

Protection & Home Access

We take great care to protect your property during our cleaning services. Our team members are fully trained and insured, and we take every precaution to prevent damage or accidents. If you have any concerns about home access or security, please let us know in advance so that we can make appropriate arrangements. Additionally, we ask that you secure any valuable or fragile items before our team arrives to ensure that they are not accidentally damaged during the cleaning process.

By using PrimumMasterCleaning.com's services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us. We are committed to providing you with high-quality cleaning services and excellent customer service.